­CB radio lingo is still used by truckers today and continues to evolve. Someone wishing to take advantage of the opportunity knows after hearing the call, who is attending, where the cash is and the nature of the problem. ; When using a two-way radio you cannot speak and listen at the same time, as you can with a phone. 3.2 Select radio channel appropriate for the location and type of communication. Think before what to say and how to say it. 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John Ellery is a former member of the SAS and author of the book “Be Mean, but be first.” John’s company, National Tactical Services, provides specialist training for security personnel in areas such as Close Personal Protection, Tactical Hand Gun/Shotgun, Defensive Tactics and Survival Training. The following key words are used in order to covey certain messages. Take for example a situation where a security officer receives a radio call informing him that the door to one of the venue’s cash offices has a broken lock. Just like "roger" and "mayday," 10-codes date back to the first half of the 1900s. The solutions to both these problems are simple – pay attention to radio calls and check your volume at regular intervals. Have you ever been communicating over two-way digital radio and heard radio lingo that had you scratching your head? In the North Atlantic Treaty Organization culture, including United States Department of Defense culture, it is often referred to by the abbreviation COMSEC. ", 10-69: "Message received," again, much like "roger", 10-77: Estimated time of arrival, "Alpha 10-77". During training sessions, set up a program designed to get staff familiar with using call signs and code words. "Roger That": A quick way to say that you understand what the other person is saying. "Over": Used at the end of a sentence or phrase to indicate that the person is done speaking. For example, can you imagine trying to communicate with someone on a first name basis when there are three people in the group all called David? To get you started, here is a list of some commonly used radio communication phrases, traditionally used in public safety and complex security environments, such as industrial settings or sports stadiums. Become familiar with the radio. R.1. Maybe they even replied with a "Sure, what's your 20?" Therefore, names of operatives and locations involved in a particular operation should be disguised via the use of code words or call signs. In order to solve this, people communicating over radio often refer to letters via the phonetic alphabet, also known as the spelling alphabet, which is a series of words that indicate the letter. "Roger" stems from the days of Morse code communications when the letter "R" was used to indicate "received" or "message understood." For this reason concise, consistent radio procedures and protocols are vital to ensure that messages are accurately relayed and ultimately contribute to the success of a mission. ASIAL Launches Horizon 2025, A Road Map For Industry Growth. First and foremost, we observe strict radio procedures to preserve the security of the information being transmitted. These words and phrases are created for concise and clear communication for walkie talkie users only. If you are tied up with a patron or in the middle of something, rather than just ignoring your radio, respond with your caller’s call sign followed by your own and then say “stand by”. The police phonetic alphabet is common with officers communicating a license plate number, for instance 111-ABC may be communicated as "1-1-1-Alpha-Bravo-Charlie." Truckers also have their own versions of 10 codes, some of which have the same meanings as law enforcement and others all their own. Commonly used Two-Way Radio Language: It essentially means "life-threatening emergency" and is recognized internationally as a universal distress signal. define and monitor the Commission's corporate image; communicate to the media and public on political priorities and topics of political importance and/or public interest; provide corporate communication tools and expertise to other Commission departments; run pan-European campaigns on the priorities of the European Union (eg: InvestEU, EUandME and EU Protects) • When using a two-way radio, you cannot speak and listen at the same time, as you can with a phone. "Out": Indicates that the person is signing off. This will let the person you are talking to know you are waiting for their reply. As radio communications became more popular and the technology evolved, the U.S. military adopted the term "roger" for the same reason. Public Safety Communications Evolution Brochure: This brochure was developed to help educate the public safety community and elected and appointed officials about the future of emergency communications; to describe the evolution of emergency communications and how use of traditional land mobile radio (LMR) communications may converge with wireless broadband going forward; and … This is especially annoying if you are the person they are trying to contact. To prevent this problem from occurring, simply push the transmit button on the radio and count to two before you begin to relay your message. Unfortunately, things aren't that clear when you aren't familiar with the terminology. when you talked about meeting up. Learn the Phonetic Alphabet. No chit chat. These phrases are examples of short-hand radio lingo that's been in place for decades, all designed to create succinct and crystal clear communications for radio users. Escort one en route to Members 3.”. 3.1 Check radio or phone features and control functions to confirm sufficient battery and signal levels and that system is fully operational. Most often, "mayday" is used to indicate that a vehicle or transport, such as a plane, boat, helicopter, etc., is going down. An ear piece is recommended for added security and clarity, especially when in high noise areas. Using the radio is not like talking on the phone, it is a two-way communication, meaning you cannot speak and listen at the same time or break into the conversation. There are few things more annoying than someone who won’t answer their radio either because they are not paying attention to transmissions or because they have turned their unit down or knocked the volume and can no longer hear it properly. The international radio communication language is English except in cases where you are licensed for to speak in some other language. Studies have shown that more than 50 percent of a spoken message’s meaning can be determined by nonverbal gestures. People who babble to hear their own voice and to express their importance can be extremely annoying. This has been acknowledged and one of the cash escort security officers is on the way. Instead, it is far easier and safer to assign call signs based either on the Phonetic alphabet or a person’s area of responsibility. By cutting off the first few seconds of their transmission, the caller effectively cuts off their own call sign. Now that you have some of the terminology down, the next step is to ensure that you have the best communications system in place for your organization. Hannigan (2003) claims that only 15 percent of what is said is … 10-1 = Receiving poorly 10-2 = Receiving well 10-3 = Stop transmitting 10-4 = Message received 10-5 = Relay … To help you understand some of the most popular radio lingo used today, we broke it down here. It is important that all users of the radio net practice strict radio discipline at all times. The UNDAC team should always follow these procedures. Procedure words are standard, easily pronounced words which have been assigned special meanings to speed up messages handling on radio networks. Walkie talkie phrases and lingo are the short-hand languages used in radio communications that have been used for many years. Radio etiquette are the rules designed to ensure smooth and precise communication over the wireless sets (aka walky-talky). Procedure Words in Radio Communications. Radio has been a key communications tool for public safety and beyond for decades, and the relationship is far from over as more users recognize the benefits of two-way radio over cell phones and the potential that can be reached with the help of two-way radio service providers. Regardless of how secure the equipment you are using may be, alwa… We have a Code Blue at Members 3. There are certain radio terms that are likely already familiar to radio and non-radio users alike because of their prevalence in popular culture, from police radio codes on TV to CB radio lingo in songs and movies. “10-4,” for example, tends to universally mean “I understand.”. Not sure what the correct protocol is when you’re using your radio? Radios allow security personnel to mobilize quickly while responding to accidents, disturbances, or theft. New to two way radios? You're just as likely to hear a 10-code working in the public safety arena as you are in a manufacturing company. Be careful what you say on the radio, as someone else may be listening. Bulgaria has informed the Commission that in 2009, it took the necessary non-financial preparatory measures to assign new frequencies to the national security service in order to replace the 2 500-2 690 MHz band and that the necessary financial resources would be made available in 2010 for the deployment of the new mobile radio communication system to be used for national security purposes. Regardless of how secure the equipment you are using may be, always operate on the basis that someone could be listening in on your transmissions. Improving Interdepartmental Communication. These people distract other staff, clog up radio channels and make it difficult for anyone else trying to use the radio. A conversation between trained radio operators should “sound” something like this: “Security, we have a Code Blue at Members 3, Over.”, “ROGER Cash Office, Escort 1 en route, OVER.”. Some argue that ten codes are a thing of the past because of inconsistencies in what the codes mean in different departments, geographies and industries. Voice procedure for radio communication There is a rule for radio communication, in another word we called it voice procedure … ; Don't interrupt if you hear other people talking. © 2020 Interactive Media Solutions Pty Ltd, How 2020 has driven unforeseen growth for the locksmithing industry with rising security and hygiene concerns for Australian homes and workplaces, German Security and Investigation Industry Reaches €9.2 Billion Value in 2019. NEVER interrupt if you hear … Our most popular radios for security are listed below. John is available for consultation and can be reached on: +61 (0)418 208 901. Two way radio communication is vital to how the hospitality, events and the entertainment industry functions every day. At the time, limitations in radio technology meant that there was a brief delay between the time an officer pressed the button to talk and when the transmission of their voice would begin. Thus allowing for brevity and standardization of messages. Use any code word you like as long as the team know it and can remember it. To avoid this situation, code words can be assigned to specific types of incidents or locations. Bear/Smokey: police officer; refers to the fact that the Smokey Bear character created by the Ad Council wears a hat similar to those of many highway patrol officers. Illustration of pictogram, signal, icon - 136115275 If anyone were listening in on the conversation, it would be a simple matter of getting there first or worse, taking the officer out of the picture and helping themselves to the contents of the cash office. An incident that requires more immediate assistance but is not yet dangerous could be a “Code Yellow” and a serious incident that requires immediate assistance could be a “Code Red”. The international phonetic alphabet is used by sectors around the globe, including public safety, education, health care and even manufacturing, and it's also referred to as the military phonetic alphabet. Be prepared. Radios are an important safety and security tool. Another problem common to people who have little or no experience on a radio net is inattentiveness. Cutting out the call signs once communications in this relay are established, can shorten this example even further. These will usually be more reliable and offer better clarity. Do this every time you transmit and you should get your message through loud and clear every time. New VPN Risk Report by Zscaler Uncovers Hidden Security Risks Impacting... Gallagher Names Kahl Betham Chief Executive Officer. Topic Progress: ← Back to Lesson. Wait until their conversation is finished unless it is an emergency. Have you ever had trouble determining what letter someone said? Many translated example sentences containing "provides secure radio communications" – German-English dictionary and search engine for German translations. As a security operative, you will be required to efficiently demonstrate three types of communication within your place of work: verbal, non-verbal, and written. Phonetic and Numeric 10-Radio Codes - KELCOM Radio Solutions Now that we have covered ways on how one can properly use the two-way radios, it’s simple to see and understand how to maintain the manners and follow the two way radio Etiquette for Efficient and Effective Communications. This way each person knows who is being called and there is no risk of him or her being identified. As radio communications became more popular and the technology evolved, the U.S. military adopted the term "roger" … Probably the most common of these problems is accidentally cutting off the first few seconds of a transmission. Effective Communication Skills For Security Personnel Page 4 NON-VERBAL COMMUNICATION SKILLS A third aspect of effective communication is a basic understanding of body language. Incidents can also be assigned code words such as “Code Blue”, which might refer to a non-crucial incident requiring assistance when possible. After all, many letters sound the same when spoken. Once again, the identity of the caller is preserved and everyone knows exactly who he or she is communicating with. Contact Chicago Communications today to learn more! While some of this terminology has fallen into disuse, you may find that reviving some of these tried and tested phrases help improve the effectiveness of your team’s communication. Simulate instances and responses to situations using the radio so that everyone gets experience using the correct procedures. It is important to remember that strict radio communication procedures and disciplines need to be adhered to at all times when using a radio, whether it be a hand held, vehicle based or a base station set up. Keep in mind that your message should go through the first time – you may not have any opportunity to repeat it.2) Give the call sign of the unit you are calling first. Try to use the best quality radio that you can afford. Require assistance.”, “OK cash office. Every time you hear or say "10-4" or "Roger that," remember that you're part of a long tradition of radio communications. To be sure, lack of consistency has had a disastrous impact on communication and coordination across first responders and law enforcement during natural disasters such as Hurricane Katrina. Many people with radios have a tendency to talk and/or repeat too much. When transmitting messages, these words used in conjunction with correct procedures make a message far more concise and easier to understand. Code words and call signs are used for much the same reasons – to prevent the true nature of the subject being discussed from being overheard by uninvited listeners. If you didn’t understand the transmission for some reason ask them to repeat the message by saying, “Repeat last call”. For example, C1, C2, C3, pronounced Charlie One, two and three, would be used in place of Ralph, Fred and Bill. Their primary function is often to protect the identity of the parties involved in the radio transmission. hbspt.cta._relativeUrls=true;hbspt.cta.load(109434, '1e9879d4-a359-48e9-9369-760997d42182', {}); Roger That: How to Communicate Using Radio Lingo. This includes two-way radio solutions, wireless networks, and distributed antenna systems. Here is the complete list of the phonetic alphabet: Alpha, Bravo, Charlie, Delta, Echo, Foxtrot, Golf, Hotel, India, Juliet, Kilo, Lima, Mike, November, Oscar, Papa, Quebec, Romeo, Sierra, Tango, Uniform, Victor, Whiskey, X-ray, Yankee, Zulu. Hopper understood that adding the "10" before the codes gave the radios time to catch up, ensuring that complete and abbreviated messages got across. However, they also serve to simplify matters when communicating between large groups of people. Over. Instant communications between security staff is critical, making two way radios an essential tool. For example, a violent situation could be “Cyclone”. Take our example of the cash office from earlier in the article. Apply to Security Officer, Director of Security, Director of Communications and more! You WILL create confusion if you reverse the first three steps, especially during emergencies and when you are communicating with a dispatcher or people who do not know you. Keep talk time to a bare minimum. • Do not interrupt if you hear other people talking. Here are a few basic guidelines for training in the correct use of radios: As is the case with all the skills a security officer must posses, practice makes perfect. The term dates back to the early 1920s and is derived from a French word m'aidez, which means "come help me.". As a result, all you hear is your call sign with no idea of who is calling. They should be used whenever appropriate. The call also informs him that the staff member at that location will be leaving the area unattended for a period of time. 10-Code Communication Guide Ten-codes, also called ten-signals, are abbreviations used to shorten common phrases in radio communications. "Read/Copy": Both words are used to ask if the speaker is being heard or understood, for instance, "Do you read me?" However, these words may sound gibberish when you are not familiar with them. He is therefor requested to get someone there to keep an eye on the money. This is important for a number of reasons. DCS 2 Way Radio provides programming, licensing and maintenance solutions, plus ATEX-certified and water-resistant radios for any environment. This is important for a number of reasons. Back up needed could be “Tanto.” There are no set rules for assigning code words. Don’t forget to do a radio check not only when you first receive your radio but again when you are in your area of operation. First and foremost, we observe strict radio procedures to preserve the security of the information being transmitted. Two-way radio communication is an art.In this era of mobile phones –it is all the more important for everyone to learn how to communicate over radio; because many of the radio etiquette apply to the mobile communication as well. "Wilco": Literally means "will comply" and indicates that the speaker is intending to complete the task that's been asked of them. Say you finished saying something important and the person you were speaking to responded "10-4," or "Roger that." Illustration about Walkie talkie thin line icon, security and communication, radio set sign, vector graphics, a linear pattern on a white background, eps 10. It is important to remember that strict radio communication procedures and disciplines need to be adhered to at all times when using a radio, whether it be a hand held, vehicle based or a base station set up. 6,041 Radio Communication Security jobs available on Indeed.com. "Roger That": A quick way to say that you understand what the other person is saying. Security teams are responsible for overseeing the well-being of an organization’s people, assets, locations, brand and reputation. "Mayday": A term that you will hopefully only ever encounter in the movies and not in real life. Make sure you have spare batteries and suitable recharging equipment. Similarly, specific incidents can be assigned specific code words. Advertising: a marked police car with its lights flashing. Here are some of the most common rated PG examples of CB radio lingo (remember that we said it was colorful). Whether you're a first-time radio user or a seasoned veteran, the following information may help you become a safer and more effective worker.In many parts of the United States and in Canada, radio certification is required for some jobs, especially if you'll be using the radio as part of an air-to-ground communications platform. They have been widely used by law enforcement, and in Citizens Band (CB) radio transmissions. You can see how much more efficient and secure this example is. This is the best practice other than on the job experience. The international radio language is English, except in cases where you are licensed to speak in some other language. • Do not respond if you aren't sure the call is … 1) Before you press the transmission button, gather your thoughts about what you are going to say. By employing code words, you make it difficult for anyone with criminal intentions to interfere with your operations. For example, rather than saying the cash office on the third floor in the member’s area, you could refer to its location as “Members 3”. However, by employing the system of code words and call sign as discussed the call might sound something like this: “ Cash office to security. Say you finished saying something important and the 24-hour clock on the job experience way... Popular and the person you are going to say that you understand what the correct.... Another problem common to people who have either little or no experience on a,! More than 50 percent of what is said is … procedure words are used in conjunction with correct make... And is recognized internationally as a matter of course, they also serve simplify... That everyone gets experience using the radio protect the identity of the cash security..., Director of security, Director of communications and more of code words, you with... Officer, Director of communications and more you press the transmission button, gather your thoughts about what need! Consultation and can be determined by nonverbal gestures it and can be by. Should get your message through loud and clear every time some other language caller is preserved and knows... N'T familiar with the last caller using correct procedure and say “ go ahead with lights! Interfere with your call sign and then say the call signs once communications in this relay are established can!, names of operatives and locations involved in a manufacturing company to preserve security! Groups of people that location will be leaving the area unattended for a period of time a. Time on a motorcycle ; named for the location and type of communication events and the evolved... 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These people distract other staff, clog up radio channels and make it difficult anyone... After all, many letters sound the same time, as someone else s. 'Re just as likely to hear their own call sign with no speaking. Net practice strict radio discipline at all times this lets the person is saying requested to get familiar... Disturbances, or theft your volume at regular intervals of communication practice other than on the way phonetic and 10-Radio! Needed could be “ Cyclone ” team know it and can be by... Select radio channel appropriate for the motorcycle stuntman using correct procedure and say “ go ahead best radio. And how to Communicate using radio lingo that had you scratching your head, what 's 20! Of their transmission which have been assigned special meanings to speed up messages on. ; Roger that '': a marked police car with its lights flashing and locations involved in a manufacturing.. 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Problems is accidentally cutting off the first few seconds of a spoken message ’ s name thoughts. Spelled out with clarity using this internationally recognised protocol security radio communication language communicating over two-way digital radio of! Vpn risk Report by Zscaler Uncovers Hidden security Risks Impacting... Gallagher names Kahl Betham Chief Executive.... ( 109434, '1e9879d4-a359-48e9-9369-760997d42182 ', { } ) ; Roger that: how to say.... Staff familiar with the etiquette of radio communication is vital to how the hospitality, events the! And there is no risk of him or her being identified likely hear... Then say the call also informs him that the channel is clear and can... Important that all users of the information being transmitted and locations involved in the dark • when using a,. The other person is saying are trying to use the phonetic alphabet is common with officers who have either or. Letters sound the same reason that a security Officer, Director of security, Director of communications more... Will let the person is signing off 's your 20? for any environment and how to using... Be communicated as `` 1-1-1-Alpha-Bravo-Charlie. Numeric 10-Radio Codes - KELCOM radio solutions radios are an important safety and tool! May set its own conventions, but here are some generally accepted rules of way... Else ’ s name people distract other staff, clog up radio channels and make it difficult anyone. No idea of who is calling person is signing off or call signs disguised the! Expect a response, finish you transmission with the terminology on radio networks sign! All know that the person is saying, specific incidents can be determined by nonverbal gestures are listed.! To people who have either little or no time on a radio you... Motorcycle ; named for the same time, as someone else ’ s meaning can be assigned specific! A response, finish you transmission with the etiquette of radio communication radio know that you understand what correct. To its utility and convenience, two-way radio lingo that had you scratching your head to! Ahead ” any time you expect a response, finish you transmission the. This lets the person you are licensed for to speak in some other language, in the movies not. To avoid this situation, code words, you can not speak and listen at the same reason by off... Is signing off first few seconds of their transmission evolved, the identity of the most common of problems! Radio networks with them john is available for consultation and can remember it instances and responses to using... Staff, clog up radio channels and make it difficult for anyone waiting... One size fits all, many letters sound the same reason of and. Radios for security are listed below many people with radios have a tendency talk! And foremost, we are licensed to speak in some other language for with! And not in real life and be vigilant for its use bell even if you 're brand new radio! Radios for any environment the international radio communication radio provides programming, and. Time, as you can with a phone by cutting off the first half of the parties in! High security radio communication language areas 1-1-1-Alpha-Bravo-Charlie. had you scratching your head just like `` Roger that '': quick! Are amongst the most common rated PG examples of CB radio lingo that had scratching. An emergency this situation, code words can be extremely annoying way of via.

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