Attached to the PC are the following peripherals: Attached to the Dell U2415 monitor's built-in USB hub is an ANKER 68ANHUB-B10A 9 port USB 3.0 hub (which is powered via AC power), to which my wife has plugged in several USB sticks. I've also tried disabling Norton Security's firewall on the desktop PC (with Windows Firewall also being turned off), but I'm still not able to Remote Desktop access her PC from inside or outside of the network. Despite spending several hours searching online and trying different things to get Remote Desktop to work on my wife's new desktop, I seem to be getting nowhere. The computer that I want to control has windows 10 pro, but the computer that will do the controlling does not have windows 10 pro. Verify the computer name and domain that you are trying to connect to. I was connected via Remote Desktop to a computer and everything was working. This might mean that "[Server]" does not belong to the specified network. Ask the tech support reddit, and try to help others with their problems as well. New comments cannot be posted and votes cannot be cast, More posts from the techsupport community, Stumped on a Tech problem? I get my icons for the Remote … Intel Core i7-4790 3.6GHz Quad-Core Processor, Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler, Gigabyte GA-Z97MX-Gaming 5 Micro ATX LGA1150 Motherboard, Crucial Ballistix 16GB (2 x 8GB) DDR3-1600 Memory, Samsung 850 EVO-Series 500GB 2.5" Solid State Drive, Western Digital BLACK SERIES 4TB 3.5" 7200RPM Internal Hard Drive, EVGA GeForce GTX 960 2GB Superclocked Video Card, Corsair 760W 80+ Platinum Certified Fully-Modular ATX Power Supply, Microsoft Windows 7 Ultimate SP1 OEM (64-bit). https://discord.gg/2EDwzWa, Press J to jump to the feed. Go to the Start menu, select Run, then enter regedt32 into the text box that appears. First, try to specify the correct RD Gateway address in the RDP connection settings manually (the connection through RDWebAccess is performed not via standard port 3389, but through HTTPS – … To use Remote Desktop, do both computers have to have Windows 10 Pro? During my troubleshooting at home, I found that despite Remote Desktop being enabled on her new pc, I was unable to remote in to the computer, even from within my home network. Be sure to check out the Discord server, too! RemoteApp Disconnected – Remote desktop can’t find the computer FQDN. New comments cannot be posted and votes cannot be cast. This might mean that {domain name} does not belong to the specified network. A little over a month ago, I built a new desktop pc for my wife, and while she has had a mostly good experience using it, we found out yesterday that she was unable to login remotely to the pc remotely (she's out of town, but needed to grab some work-related files stored on the pc). Also, the desktop's internal IP address is set to static in my router's DHCP settings. Press J to jump to the feed. Remote Desktop can't find the computer {domain name}. The remote computer that my wife uses to log in has Windows 7 Ultimate installed, so Network Level Authentication shouldn't be an issue. I have gotten a network support person from work to take a look and she couldn't figure it out. Cookies help us deliver our Services. Remote Desktop can't find the computer "[Server]". Microsoft Remote Desktop, Windows PC, and Android. This computer can't connect to the remote computer. No other applications should be using this port. share. Thus, I don't think this is a network or VPN-related issue. When you try to connect a remote computer, but the Windows 10 Remote Desktop not working error appears, then you can find methods to fix the error in this post. In the Select Computer dialog box, enter the name of the remote computer, select Check Names, and then sel… You can use any rdp client to connect to remote server - even android etc. She is able to remotely log into her old Dell L701x laptop with Windows 7 Professional installed through our VPN connection...I am able to do the same from within our home network. This community is dedicated to Windows 10 which is a personal computer operating system released by Microsoft as part of the Windows NT family of operating systems. Even though Windows Firewall is disabled (due to firewall functions being assumed by the Norton software), I double checked to make sure there were no rules in Windows Firewall that disabled remote desktop connections. “Remote Desktop can't find the computer ... this might mean that .... does not belong to the specified network. This works in most cases, where the issue is originated due to a … Press question mark to learn the rest of the keyboard shortcuts. Here's what I've tried so far in terms of troubleshooting: I've made sure that both "Allow Remote Assistance Connections to this computer" and "Allow connections only from computers running Remote Desktop with Network Level Authentication (more secure)" are ENABLED. Verify the computer name and domain that you are trying to connect to. 6 6. comments. As far as I can tell, the firewall rules on both machines are the same. To use Remote Desktop, do both computers have to have Windows 10 Pro? Do you know how to set that up for the Windows Home desktop? "Computer Configuration\ Administrative Templates\ Windows Components\ Remote Desktop Services\ Remote Desktop Session Host\ Printer Redirection\ Use Remote Desktop Easy Print printer driver first Disabled If you disable this policy setting, the RD Session Host server tries to find a suitable printer driver to install the client printer. Thanks again in advance. Remote Desktop can't find the computer "FQDN". If the problem continues, contact the owner of the remote computer or your network administrator. I have made 6 machines in Hyper-V, 1 domain controller and 5 member servers. I am able to get a response when I ping the new desktop's internal IP address. Both my wife's old laptop and her new desktop PC have Norton Security installed. Fix: Remote Desktop can’t Connect to the Remote Computer for one of these Reasons. Try connecting again. To connect to a remote computer, select File, and then select Connect Network Registry. Thanks. 1.2. Remote desktop access is a convenient way to fix issues with a computer across the web without the need for the physical unit. Ensure Remote Credential Guard, a new feature in Windows 10, version 1607, is turned off on the client PC you are using to connect to the remote PC. To check or change the RDP port, use the Registry Editor: 1. hide. The error message we get is as follows: This computer can't connect to the remote computer. I've run netstat -a -o in the command line to make sure that no other programs are listening on port 3389. During my troubleshooting at home, I found that despite Remote Desktop being enabled on her new pc, I was unable to remote in to the computer, even from within my home network. Verify the computer name and domain that you are trying to connect to.” Because the address was resolving fine externally, I added it to the hosts file on the application server (which is not on a domain by the way), as follows: VPN remote desktop can t find the computer are great for when you're out and close to, mistreatment Wi-Fi networks that aren't your own. If the problem continues, contact the owner of the remote computer or your network administrator. Attempting a bump (2 days post-submission) to see if anyone might have any ideas. Norton Security's firewall runs in lieu of Windows 7's built-in firewall. Anyone know of anything I might be missing? Press question mark to learn the rest of the keyboard shortcuts. Fix: Remote Desktop Can’t Find the Computer on Windows 10. For Android, the ability to access Windows PC remotely is aimed to enhance the productivity of a person. Person on the other end decided to turn off the computer and not I cannot reconnect. By using our Services or clicking I agree, you agree to our use of cookies. But at home, antiophthalmic factor VPN can help protect your seclusion and may allow you access streaming depicted object that would represent otherwise unavailable. save. Is there anyone in the r/techsupport community that might have any ideas that I haven't tried? Help. Right now, I'm at a loss. I went (physically walked) to the computer in question and restarted it logged in as the Admin, but I still get a message that "Remote Desktop can't find the computer because it may not be part of the Network anymore. Her desktop PC is set up with a Windows username and password, which I understand is a requirement to allow Remote Desktop to be enabled. This might mean that "FQDN" does not belong to the specified network. I even updated the video card's drivers when I saw an article in my online searching that stated that some people were having issues with Remote Desktop that were fixed when they updated their NVIDIA drivers (of course, the article was from 2009). This works in most cases, where the issue is originated due to a system corruption. Help! Controlled Computer must have Pro or Enterprise, controlling computer need only a compatible RDP client, so even Home is good for. 1.1. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Remote Desktop. On the PC you want to connect to: Open system properties for the remote PC. She thinks it something to do with my laptop. report. When I launch IE 10 and attempt connect to https://FQDN/Rdweb. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files.