This will take you to the same screen. It offers an incredible world of new features not seen before in the brand’s cars, trucks and SUVs. [Jeff Clymer] owns a Ford Focus, and while he’s generally happy with the car, the “My Ford Touch/Sync” system can be buggy at times. I couldn't even find anyone else online with the same issue. Please enter your passwords again. ... fuse pull, USB update, updates over WiFi, etc) and none of it worked, you could try calling a Ford dealership first. Ford navigation is an option available on all Ford vehicles as an add-on to the "SYNC" audio system. 8. It happened to me 2 times already and I haven t owned the car for a whole year. Slow operation could be a software bug. Press OK. 10. I'm supposed to get an airbag repair. My ford sync worked fine a week or two ago, but lately it won't even turn on. The Most Frustrating thing in the world, here you’ve got this awesome Ford Vehicle with one of the most up to date technology systems available, the Ford SYNC system and the actual touch function just stopped working on you! A master reset returns the SYNC ® 3 system to the factory settings. Three days? To perform a master reset of the Sync system: Open Bluetooth on your phone and delete SYNC; On the SYNC screen, push the “Phone” button, then use Arrows or Seek buttons until you see the “Advanced” display; On the Advanced display, select the Master Reset option and press OK. Press Continue. Press the Down Arrow button until SYNC Settings displays on the screen. Ford navigation is an option available on all Ford vehicles as an add-on to the "SYNC" audio system. Copyright © 2021 FordDirect. If you read my post to see what all I did (battery pull, fuse pull, USB update, updates over WiFi, etc) and none of it worked, you could try calling a Ford dealership first. Press Ok.  Press OK again. o Please make note of addresses, routes and destinations before performing a master reset. At this point I'll try anything. Support.Ford.com suggested doing a hard reset (Not a Master Reset) but I cannot find directions to complete this process. Failure to do this will delete data from your device. A month or so ago this problem started and she took it to the dealer. Although you'll loose your phone pairing, I recommend doing this first. Cookies help us deliver our Services. ... After more browsing I think we need to target a master patch for an older version of Sync. Press the PHONE button. Your vehicle must be in Park and running, not in Accessory mode.. With the ability to connect to Apple’s CarPlay and Android Auto, Ford SYNC 3 is the most sophisticated SYNC system to date. Your vehicle must be in Park and running, not in Accessory mode. Press question mark to learn the rest of the keyboard shortcuts. Price does not include applicable tax, title, and license charges. Mechanic's Assistant: Is this an aftermarket stereo, or did it come with the Ford? Did a master reset. SYNC ® 3 SUPPORT How to perform a master reset for SYNC ® 3. Be forewarned there is a recall on the APIM however this will not … You can also use the tuning dial (quicker), if your vehicle has this feature. Password must have length greater than or equal to 6 and include uppercase, symbol and numeric characters. A master reset returns the SYNC ® 3 system to the factory settings. BOTH of these devices needed the "Show Notifications" turned on even though I was only connected to one and had the one toggled on. This one had my car for a day originally saying they fixed it, I went to pick it up and the issue was still there. Join Date: Jan 2015. After completing a master reset you will need to pair your phone to SYNC. Wait for phonebook to download before getting out of vehicle. I've tried to perform a master reset but it I can't access the options when I can even start sync up. Master reset. I'll rip that crap out myself. 27 Locate the DIRECTIONAL and OK BUTTONS in the center stack (location will vary). I service fire alarm panels and used to service computers and sometime things just freeze up. I am a software engineer working at Ford and I am interested in your issue. Disconnect your phone or device from the USB port. It will say YES, Press OK again. Otherwise hopefully it is under warranty! They have to run tests to determine it has failed, then order the apim (not sure what that is exactly, the control unit for the infotainment? Ford Sync (Fiesta 2016) voice control button stopped working. I have changed lightening cords. The master reset process takes approximately 10 minutes, and truly is well worth your time. Your phone will require permissions to be approved (be sure to check box that says ALWAYS ALLOW). This is here to ensure you want to do this. Maleko. SET 911 ASSIST TO ON? I'm not quite sure what it would have cost. If the phone you are pairing is the Primary Phone, Press OK. You can reset the system to restore functionality that has stopped working. Anyone else have a similar problem fixed? I always have to ask the sync lady "Bluetooth audio " to reconnect. The master reset won't work because nothing happens when I press the phone button, and holding down the media power and right week buttons just cycles through the radio stations. You have no Recently Viewed or Saved Vehicles.Click here to begin your search. Any ideas on what's going on? Otherwise hopefully it is under warranty! 1. It’s time to Pair your phone back up to the system! The phone button on the radio doesn't work either, which is probably related to this. Since I got my new Ford Focus last year (2018), it has suffered from repeated random locking-up of the radio and navigation system. Close. ), Then install it. Them I brought it back again and that's when it took a few days. Pay attention to the prompts on your phone if it is an ANDROID or BLACKBERRY. In an accident in which airbags are deployed, 911 will be called. A master reset returns the SYNC TM 3 system to the factory settings. Press OK. Press the Down Arrow button until Master Reset displays on the screen. My radio on My Sync died. Maybe try doing your own apim replacement? post #2 of 4 Old 06-03-17, 04:32 AM. NATION'S ONLY 18-YEAR TRIPLE CROWN AWARD WINNER. Ford Sync (Fiesta 2016) voice control button stopped working. If the screen displays Add Bluetooth Device, scroll up one time to find Return, and Press OK. Any customization will not be saved and the SYNC unit will return to the factory default settings. I am not getting the voice to make a command or the phone.aux menus when i select them. Please make note of addresses, routes and destinations before performing a master reset. They may know of other things to try. 2. I have text messaging back. It's what they said they had to do. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Are you having this same issue with your sync 3? 5. Also will get a navigation card fault (this does not happen until I plug my phone into the USB). Sync 3 Master Reset Not Working! Not that I was able to find. 2016 ford. It was a good little father/son project, and a good lesson on doing some research on how to fix something before shelling out a lot of money. By using our Services or clicking I agree, you agree to our use of cookies. Performing a Master Reset of SYNC will completely erase all media files, phonebook, and text messaging information. Archived. All vehicles are subject to prior sale. If you own a vehicle with an older version of Ford Sync, you may still be able to access these features by downloading an updated version of the software. That is not a master reset, A master reset involves going into the menu and making it reset to factory defaults, the same way you would wipe a phone in the menu options. My radio on My Sync died. DIAGNOSIS AND TESTING (Continued) To enter the self-test, press the OFF and floor buttons simultaneously and then press the AUTO button within two seconds. Could not be worse(no radio,no sync lady,not a sound). 27 Press the Scroll bar or swipe vertically until you see Master Reset. The button that activates voice control on the steering wheel has stopped working. I found the solution. The system will give a PIN to enter into your phone. All the benefits of SYNC 1.0 and 2.0, plus pinch-and-swipe gestures, ultra-fast performance and even easier use. OUCH! Came with. I have a 2009 Ford Escape. ... fuse pull, USB update, updates over WiFi, etc) and none of it worked, you could try calling a Ford dealership first. Also, disable the Bluetooth on your phone. The system reset is designed to restore functionality and not delete any data that you have stored. Press Yes. Did a master reset. Be forewarned there is a recall on the APIM however this will not … Al reiniciar SYNC eliminarás todos los datos almacenados, como el historial de llamadas, información de mensajes de texto y teléfonos conectados previamente, y reiniciarás el sistema a … Good luck either way! 2. ... come back in the evening and they do work. Locate the PHONE button in your center stack (location will vary by model). , press OK have stored fine a week or two ago, but lately it wo pair... I am a software engineer working at Ford and i haven t owned the car for whole! New comments can not find directions to complete this process NAV sd card, do that a happy.. I can not be saved and the SYNC screen, press J jump! All stored data—such as call history, text message information, and press.! Locate and press OK Down Arrow and it wo n't remember my phone. 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