Sometimes, opening the door and letting the Sync screen turn itself off works, but often it does not. 17 Answers. This is a cell phonedependent feature. Text messaging is not working on SYNC. Also will get a navigation card fault (this does not happen until I plug my phone into the USB). … read more I calledthe dealership and they said it is. She did recently upgrade from an iPhone 7 to an iPhone 8 Plus, so I was thinking it could be compatibility issues between the new phone and the SYNC system, but my iPhone 6 won't connect either. VEHICLES. There you can find "Your iPhone". I’ve used the USB port to plug my phone in and charge/listen to music without a problem. Then drag the license download file (which is a separate download) into the Sync My Ride folder on the stick. ipod went dead and it did not recognize it being plugged in) So I searched around and found out this happens to a few Sync folks from time to time. My Pixel 3 xl no longer launches Android Auto on my Ford Escape with Sync 3. Mark helpful. The USB port in the dash is not working. What I did notice is that he replaced the radio. Sync sucks IMHO..The menu is not intuitive and half the time it doesn't work the way I think it's supposed to.. some voice commands work and some don't.. Apple please help us stay safe while driving. Sync 3 has support for USB drives but the Ford help pages do not seem to have any mention of maximum storage capacity and playlist formats. When using my OP6 with my Ford SYNC 3 system, it takes several attempts of disconnecting and reconnecting to get Android Auto to load properly. Audio (music, maps, phone) all worked. I had a look and noticed the cable she uses to charge her iPhone was damaged, had melted and shorted the 5V on the USB port of the car :crying:.The connector going into the USB port of the car had signs of arcing. The sync in my car and my usb/aux does not want to function ever since I bought the car from a private seller. Doing a Ford Sync Master Reset 1. Description: Ford SYNC Technologies offer entertainment and intelligent hands-free vehicle information systems. Does anyone know how to do it? Not a fuse problem and both ports work again if you leave the car off long enough for the sync system to reset. OK so a few days ago my ipod nano worked fine, then all of a sudden the USB port stopped working (i.e. Whether it will work or not is a different question – I’ve only tried up to 32GB, so I can’t guarantee it. 1 of 2 Go to page. The maps update must be formatted as FAT32 but the trick is to download the zip file to your desktop then extract to the stick. The toyota BT's I've had in the past worked seamlessly. Have removed battery cables 4 times have removed sync fuse 3 times. I am always presented with a "device not responding" message on the entertainment system and on my phone it says that no compatible apps were found. Didn't even have to replace it. Just picked up an 08 focus and tried to use the ipod in the usb port and it comes back no usb attached. Search … 2010 f-150 lariat sync not working. / my bluetooth,aux and USB are not working , and the media menu is gone from the screen, ... and my sync, aux, and usb all now magically work! All you need to do it is to select "your iPhone" and tap "Connect". Has anyone else had a similar problem? First Name Scott Joined Nov 8, 2019 Messages 181 Reaction score 467 Location Annapolis, Maryland Vehicle(s) 2019 Ford Ranger Lariat FX4, 2003 HD V … The phone connects to Sync 3 fine via bluetooth, but is not recognized via USB (to launch Android Auto or as a device on Sync). I bought a used 2013 Focus ST ST1, and the USB port in the center console doesn't work at all. My truck has been in and out of the shop for this problem and the service department along with Ford engineering have no idea why this is happening. This is an indication of improper programming. Key features vary by SYNC version, these may include: Enhanced voice recognition, Apps at your command, Easy destination entry, Automatic updates over Wi-Fi and Android Auto or Apple Carplay. The seller just transferred the Sync 2 programming code directly onto the Sync 3 APIM which is completely wrong. Also, some dealers may choose not to participate in A/Z Plan pricing. Then I got a Ford Fusion 2017 with SYNC 3 and Android Auto. Then I got the Samsung Galaxy S8+ and nothing seems to work. With USB, it tries to take control of the iPod and if I switch a song on the iPod it'll stop playing a second later and go to the next song that it has decided to play. If you still get errors or the connection time takes longer than 1 minute, use the Sync feature to make a manually connection. The drive must be formated in FAT32 format. Now I cannot find the fuze box. Then I heard to pull the fuze and reset the sync. No charging of the iPhone either since the USB port is not working. 2. Question: Q: ios12 update to my iPhone, now ford sync displays a message bluetooth not supported for text messages. 13 Posts . Cords are fine. I think it was SYNC, not SYNC 3. Locate the PHONE button in your center stack (location will vary by model). Try switching off your cell phone, resetting it or removing the battery, then trying again. Go to the Ford homepage Menu Expand menu Collapse menu. Electronics, SYNC, Audio, Nav, Phone, FORScan, CB / Radios. It then will only play about 30 seconds of the song that it selects. Possible cell phone malfunction. There is a limit of 50,000 files per device in the handbook but it doesn’t make it clear if this is a limit of 50,000 files overall or mp3/flac files. Just curious to see if others have had similiar problems with the USB port? I've tested the back ports and they work to charge my phone but do not connect to sync 3 or android auto. 38 Posts . Advertisement SOLVED: Found a Flaw with the rear USB ports (not charging) Thread starter toddiscdn; Start date Jan 15, 2019; 1; 2; Next. Build & Price. I have not downloaded any as everything was working fine until about two weeks ago. I have a 3 year old Ford Edge never had a problem syncing before. The ‘unknown’ part should have disappeared. Go. Locate the DIRECTIONAL and OK BUTTONS in the center stack (location will vary). iPhone 7, iOS 12, … Ford Sync 2 - V3.8 and same after updating to V3.10. The USB port won't even charge the phone anymore. After getting the airbag reflash, my SYNC refuses to work via USB. In addition, some vehicles, trims or options you select may not qualify for A/Z Plans. Contact your local dealer to determine their level of participation in the program and final vehicle pricing. Mine was more like 3 times in a week using a USB 2.0 sandisk. The version of Sync is 2.1 so we have bluetooth audio streaming, but that's not helpful, plus you get no artist or track info with BT stereo. I couldn't find anyone mention this solution anywhere on the internet, so hopefully someone sees this and it can solve your problem. God bless! Go to the Bluetooth Menu. Directly next to the USB port is a LINE IN that we've tried using with our Zune player and that doesn't seem to be recognizing when something is plugged in either. Not being able to scroll to system settings suggest a software or hardware failure to me unless i am in some crazy mode that I cannot get out of. It will connect for calls however. SYNC® Technology | Hands-free, Smart Entertainment & Vehicle Information Systems | Ford.ca . Discussion Starter • #1 • Jun 12, 2017. Plug in your USB and in the Sync Media Options you will find a reset USB option. My Truck is an 09 and purchased in November 08 so I did not even think abouit an update. First Name Todd Joined Nov 2, 2018 Messages 389 Reaction score 370 Location Blue Point, Ontario, Canada Vehicle(s) 2019 Ranger … / my bluetooth,aux and USB are not working , and the media menu ... is gone from the screen, what can i do? Super easy fix, can be done in about five minutes. 2020 2020 EcoSport. Just touch Phone, choose Settings and select Bluetooth Devices. Discussion Starter • #1 • Jan 24, 2015. Scottopia Well-Known Member. After a while you’re USB key is indexed and it should now display all Artists, Songs and Albums. I use USB 3, though, simply because the connection to your PC (assuming it’s USB 3) to update it will be faster. My car just has 3000 miles on it. I had to use a cable for maps, but that was the worst of it. Restarting the car or letting it sit for a while does not seem to fix the issue. SYNC 3 just drops connection with my phone intermittently. The Sync is totally inoperable at this point, as user above experiences, there is … iPhone: Go to your cell phone's Settings. Question type: Maintenance & Repair . BRONCO; DEALERSHIP LOCATIONS. 6 people found this helpful. When it drops connection. As the title says, my new Samsung s 20 ultra will not connect to the Ford sync system in my 2015 Ford for media. toddiscdn Well-Known Member. My phone recognizes the sync, but sync cannot find my phone. Check your cell phone's compatibility. Advertisement . Also, disable the Bluetooth on your phone. It says its unsupported vut it is under my plan. We've tried plugging a few different devices into it and it basically never recognizes that anything is plugged in. Report; Follow; Asked by Abdelrahman Jul 24, 2017 at 02:04 PM about the 2012 Ford Fusion Hybrid FWD. Note: A/Z Plan pricing information is not available on all Ford websites. Hi, Recently my wife complained that neither the USB nor the navigation was working on here 2013 Escape SEL. Disconnect your phone or device from the USB port. USB 3 is backwards compatible but the connection in the car is not USB 3 so you won’t benefit from the speed. The USB port and Aux port also no longer work, I believe that is related to the media not working. Hi all, My first time posting here. The issue seems to be related to Sync 3 suddenly not recognizing the USB connection of the Pixel 3 XL. Hi, i just bought a 2014 ford focus and i've been trying to sync my ipod to the car so i can play my music but everytime i plug it in to the usb and tell it to play it says its unsupported. Also you can manually connect the Ford Sync with your iPhone. More Less. For the Sync apps update try formatting the USB stick to exFAT instead of FAT32. Failure to do this will delete data from your device. It won't power anything and Sync always says it's empty. Anyone know if it's an easy to process to firmware update basic sync or is more advisable to let Ford do it? I am also having this issue via USB (not a problem with Bluetooth) with an iPhone 7. iOS 11.3.1. Tried to update with USB but slot is unresponsive. 1 . I am glad I am not the only one with this problem, my system started doing the same thing in Feb 2019 after the latest Sync update. However, I just went on a road trip and my dad used the port to charge his phone while using his GPS and it didn’t charge. Collapse menu. I would expect my apple product to continue to work. Hard reset of the phone. The latest word I got from Ford was " engineering is working on it and will get back as soon as they can". Just picked up a new 2017 RS this past weekend. If so, how did you go about resolving it? Make sure the connection status shows Not Connected. I’ve had a 2014 Ford Fusion for about 6 months now. I have a 2009 Ford Fusion Sel. Update your Ford SYNC version to receive the latest infotainment software features and bug fixes. The car never came with a navigation system but the previous owner took a navigation from a different fusion and installed it into mine. I have a 2019 Ford Edge ST and the same thing started happening to me today. SUVS & CROSSOVERS. I tried a few other non-low profile sticks with the same results. Totally inoperable at this point, as user above experiences, there is … 2010 lariat. Nothing seems to work via USB ( not a fuse problem and both ports work if... Update your Ford Sync version to receive the latest infotainment software features and bug fixes the... Am also having this issue via USB ( not a fuse problem and both ports work again if you the! A factory reset for Sync restarting the car or letting it sit for a while does.... Indexed and it basically never recognizes that anything is plugged in previous owner a... Unsupported vut it is to select `` your iPhone '' and tap connect... Trims or options you will find a reset USB option says its unsupported vut it under... 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