These individuals work for Sallie Mae or Navient, but they should be in a position to rectify any errors made. Therefore my schooling was for nothing. Navient – U.S. Department of Education Loan Servicing P.O. Navient Corporate Office Headquarters HQ Navient Corp Address: 300 Continental Drive Newark, DE 19713 USA Email: n/a Corporate Phone Number: 1-302-283-8000 Fax Number: n/a Customer Service Number: 1-302-283-8000 SHARE: , , , , , , , , , , , , , , Location: Navient Corporate Offices ‹ Next Post Newer Post › Previous Post Older Post Home. No one told me that I could not assist a dentist because I was left handed. Where do I go for help when Sallie Mae or Navient Ignore my complaints? In order to fix this issue, I need someone to ______________________. International: If the 800-722-1300 toll-free number doesn’t work for you, call us at 317-806-0580 (charges apply). Shareholders – Send us correspondence The best thing you can do for yourself is to get the person on the other end of the phone on your side. You can then file complaints to one or more of the following entities: The Department of Education’s Federal Student Aid Feedback System; State attorney general’s office. Michael is available for speaking engagements and to respond to press inquiries. If you file a complaint against your lender with the CFPB, they will be required to respond to explain their side of the situation. What Else Can I Do? Apparently they sold my loan to another company and they told me if I did not pay it, they could take it out of my social security, even if it meant I could not live on what was left. Consumer Response: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is … The person on the other end of the phone should be trained to help you find a solution, or to put you in touch with the right person. Navient is a wholly owned subsidiary of Navient Solutions, Inc. Navient Solutions was formerly known as Sallie Mae, Inc. and changed its name to Navient Solutions, Inc. in May 2014. It seems like they have this information hidden or are not showing it through their customer portal. The Ombudsman page with the Department of Education has a great explanation of the process, as well as contact information for getting things started. calls dialing my number sometimes starting from 8 am, multiple times a day, and when I answered the phone they were demanding in the most offensive way the reason for the student failing to pay the loan. If you complain by saying something isn’t fair, you are not going to get very far. All Rights Reserved. Cosigner Loan Payments: They say it was due to a calculator glitch that lasted for months. If you have private loans, the Department of Education Ombudsman will not help. International Fax: 001-317-841-1713 MORE. Box 9533 unwilling to take the time to assist in weaknesses. Email: collegeserv@navient.com Customer Advocate at Navient. If traditional customer service does not work, Sallie Mae and Navient both have customer service advocates. Be sure to include your remittance slip and write your full account number on your check. View profile View profile badges View similar profiles. Office of the Customer Advocate P.O. Employment Verification – Visit The Work Number or call 1-800-367-2884. All rights reserved. Wilkes-Barre, PA 18773-9988 Think the customer advocate as ombudsman of sorts. General Correspondence and Submitting Documents: Paying by U.S. Mail – On this page, select your loan program for the payment address. First, you can file a complaint with Navient’s Office of the Consumer Advocate. WARNING – This system may contain U.S. Government information, which is restricted to authorized users ONLY. PS I have never been able to reach anyone or use the web site.It would not let me in. When submitting an inquiry, please provide your name, phone number, address, and account number. Call 888-545-4199 or email advocate@navient.com. Fax: 800-443-9723 Great company to work for! Wilkes-Barre, PA 18773-9500 Answered November 20, 2017 - Office of the Customer Advocate (Former Employee) - Wilkes-Barre, PA. Office attire. Copyright (c) 2013-2021: The Student Loan Sherpa. Do you know if Navient or the Navient Customer Advocate has the authority to reduce the loan amount, issue credit, or reduce a consolidated loan’s interest rate? Navient Box 4200 Wilkes-Barre, PA 18773-4200. advocate@navient.com . Look, I am a reasonable person, I am a young professional who has been working as an engineer for five years, I always pay on time, and I’ve never submitted complains before, but Sallie Mae just crossed the line, what they are doing is called harassment. The information here includes toll-free numbers, hours of operation, and payment addresses. Choose the Payments category, then Change my due date. Navient This loan was done … First Contact FOR BORROWERS WHO HAVE NOT TALKED WITH NAVIENT CUSTOMER SERVICE: (888) 272-5543 . Reviewer577217 Sign in to contact user. Financial Services. Email: militarybenefits@navient.com. Box 9635 The CFPB website site is for people contained herein or in payments. What can I do? First, you can file a complaint with Navient’s Office of the Consumer Advocate. I received deferments until recently. I had the money to pay it all at the time. Serving Western Maryland: Allegany, Garrett and Washington Counties. Navient Office of the Customer Advocate receives query Query assigned to advocate for research and assistance to customer Initial outreach to customer Research and resolution Response to customer (directly and through CFPB portal) Review by operations team: How can we improve for other customers? If it is a billing issue, have your lender statements and your bank statements ready to go. This loan was arranged by the school I went to . Call us toll-free at 888-272-5543 Reviewer576915 Sign in to contact user. Box 3349 General Information about the defaulted loan: (866) 291-4403 Disputes … General Correspondence: Navient – U.S. Department of Education Loan Servicing P.O. Six years ago Navient agent contact me and advise that SallieMae , transfer my loan account to Navient account # 92111968731, my loan was for $22,860.80 and I was told that as long I continue to make my payments under Navient for 10 years then my loan will be forgiven. Navient’s political expenditures reflect our interests as a company and are made without regard for the political preferences of any individual director, officer, or employee. ED-Nelnet (ED-VSAC) For Borrowers Nelnet Customer Service Phone (888) 486-4722. Customer advocacy programs are often measured by the value or revenue they influence for an organization. P. O. P. O. Wilkes-Barre, PA 18773-4200. Specialty Finance. Then say “Make a Payment” and follow the automated system prompts. Is it considered relaxed or office attire?' Fax: 866-266-0178 Navient and the Dept of Education has embezzled $6402 from me..Is this a federal issue so FBI or local police? Proving something like that would be difficult. Navient – U.S. Department of Education Loan Servicing They initially told her that she had to start paying back the loan after graduating, but now it turns out that she has to pay immediately. the Email Us feature loans. Customer Advocate at Navient. CONTACT US. Box 4200 Wilkes-Barre, PA 18773-4200. advocate@navient.com . Navient employees support 58 Delaware-area children this holiday season. Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET International Fax: 001-317-578-6700 Serving Western Maryland: Allegany, Garrett and Washington Counties Peer Run - Person Centered OUR … Call us toll-free at 888-272-4665 Wilkes-Barre, PA 18773-9533 Cosigner Loan Payments: Cosigners, please be sure to send your payments to the cosigner payment address. It’s unconventional to ask for help with the interest that is now capitalizing on itself due to Navient’s errors so I’m not sure I’ll get anywhere. Customer Service, Muncie, Indiana, United States Remove; Remove; Confirm Email. At Navient, our mission is to enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service. Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET If your loan holder is not on this list, you should still check to see if they have an ombudsman or customer advocate unit. They have automatic bot Please allow sufficient time for postal delivery. ELECTRONIC SERVICES Navient Corporation is a financial services company headquartered in Wilmington, Delaware. A while back I discovered through this sub that Sallie Mae had a customer advocate phone number which was different from their customer service phone number. Fortunately, there are several ways of dealing with Sallie Mae and Navient complaints. P.O. I became unemployed for three years My age came into play as I was close to 50. The Student Loan Sherpa was created in 2013 to help borrowers manage the financial and mental strain of student debt. They claim their customer advocate will call me soon to discuss my "complaint" but I don't buy it. Examples of Loan Types: Stafford — Subsidized/Unsubsidized; Consolidation; Parent PLUS Loan; Graduate PLUS. Navient's response: “Thank you for your message. TDD: 877-713-3833 I am asking for help on interest that has accumulated on a loan after a lengthly consolidation process. I finished school and attempted to assist a dentist, but I could not hand the dentist the instruments properly with my left hand. “We take great … Office of the Customer Advocate P.O. Unfortunately there is very little chance of getting legitimate late payments removed by talking with the customer advocate. Jack Remondi is the president and CEO of Navient, the nation’s leading loan management, servicing and asset recovery company, helping customers navigate the path to financial success. I’ve never had to report a financial crime to my local police or the FBI, so I wouldn’t know how to do it. OUR PROGRAMS . By offering insight that can only come from experience, we hope to make it a little more manageable. Your goal should be to have any document that might be useful at your fingertips. Share Report. Student advocates say the document shows the company intentionally steered borrowers into high-cost repayment options, but Navient says it shows exactly the opposite. Box 4450 Official Servicer of Federal Student Aid. Box 9988 I used the online calculator on the Federal Website to see what Income Based repayment plans could do for me. When you call to have your issue fixed, make sure the person you are chatting with can help. Reviews > > Include any special instructions on a separate piece of paper. Journalists / Members of the Media – Visit our Newsroom Navient celebrates anniversary of military customer service team. Office of the Customer Advocate (Former Employee) - Wilkes-Barre, PA - November 20, 2017 mangers played favorites, if you were not liked you were not helped, training does not cover everything you will need when you go live, feed back is poor. ; For federal student loans, request a … Unfortunately there is very little chance of getting legitimate late payments removed by talking with the customer advocate. Here at the Student Loan Sherpa, we have previously discussed the steps to filing a Student Loan complaint with the CFPB. Great company to work for! Below is a partial list of guaranty agency and lender resources. you can contact the office of the consumer advocate at [email protected] or by calling 1-888-545-4199. Providing technical support for monitoring of electronic file delivery and assistance with School Servicing Portal navigation. Navient (Sallie Mae) Office of Customer Advocate By Kasey Oliver on Thursday, May 9, 2013 at 4:50 PM Whenever I call the office of customer advocate I get someone from the US who knows what they are talking about and won't give false/misleading information like the regular customer … Facebook; Twitter; LinkedIn; YouTube; Medium; Related Content. One thing to remind yourself is to focus on the facts, not your feelings. Loan Payments: Navient Box 4450 Portland, OR 97208-4450. What Else Can I … Navient Corporation and its subsidiaries, including Navient Solutions, LLC, are not sponsored by or agencies of the United States of America. Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET The information contained on The Student Loan Sherpa is for general information or entertainment purposes only and does not constitute professional financial or legal advice, nor does it create an attorney/client relationship. Navient Corporation and its subsidiaries, including Navient Solutions, LLC, are not sponsored by or agencies of the United States of America. Reply. But it doesn't hurt to try. If you want to complain about Navient customer service or file a complaint against Navient as your student loan servicer, you have several options. Review: This is regarding a Financial Aid originated from a Sallie Mae Private Loan which is now being handled by Navient. Unauthorized access, use, misuse, or modification of this system or of the data contained herein or in transit to/from this system is prohibited and constitutes a violation of Title 18, United States Code, Section 1030, and may subject the individual to criminal and civil penalties. FOR BORROWERS WHO HAVE TALKED WITH NAVIENT CUSTOMER SERVICE: (888) 545-4199 advocate@navient.com. representative from the Office of Customer Advocate contacted the customer by telephone on March 19, 2015, and we are working with the customer directly to resolve the issue. Understand Navient's role in borrower communication, financial education, and delinquency prevention. Paying by Debit Card – On this page, select your loan program and call the toll-free number. OFFICE CLOSED DUE TO COVID-19 CONCERNS – HOW TO REACH US – Our offices are closed, but we remain committed to helping Ontarians and continue to receive and work on complaints. the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 27, 2015. I have a couple thoughts. I was going to school to become a Dental Assistant at Concorde. In the definitions clause there should be a definition for “Interim Period”, that is what it is called from the first disbursement to graduation or the other conditions listed below. If traditional customer service does not work, Sallie Mae and Navient both have customer service advocates. Paying Online – Log in to your account for the fastest way to make a secure payment. 4999 FAX: (866) 222-7060 DeAnnaC@mohela.com. Navient Careers OUR VALUES Our values reflect who we are and where we’re going. International Fax: 001-570-706-8563, Loan Payments: After a messy consolidation process, and multiple errors placing me in the wrong income based repayment plan, the monthly repayment plan is 357 dollars more than the highest estimate I received for an ICR. The name Student Loan Sherpa is an homage to the legendary Sherpa guides of Nepal, revered for their expertise leading climbers up Mount Everest. A Navient customer advocate works one-on-one with each customer filing a complaint Based on a review of the requests submitted by Navient customers in the most recent fiscal year, the vast majority of customer communications received through the portal were … First, this article was specifically written for borrowers on social security: https://studentloansherpa.com/borrowers-social-security/ Hopefully it helps. View Jobs at Navient. Navient will become bank account or phone we do not provide Ombudsperson or Student Loan to know Am I of the Consumer Advocate. This was improper because ______________________. P.O. A popular proxy for customer advocacy is the Net Promoter Score. Consumer Response: I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Organizing Your Thoughts and Getting Actual Help, Ombudsman page with the Department of Education, steps to filing a Student Loan complaint with the CFPB, transfer your student loans to another lender or servicer, borrowers denied a cosigner release by Navient may choose to refinance their loans with a new lender, https://studentloansherpa.com/borrowers-social-security/, borrowers may want to change their student loan refinance strategy. Fortunately, the Consumer Financial Protection Bureau can be of assistance. Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Recommends. If Navient is you’re servicer, you can submit a complaint to Navient’s Office of the Consumer Advocate. Box 9635 Wilkes-Barre, PA 18773-9635. (1 days ago) If you want to complain about navient customer service or file a complaint against navient as your student loan servicer, you have several options. The ability to get things done or clear answers by calling the Customer Advocate Number was so … Military . Box 9555 P.O. I did not really understand that I was getting a Federal loan. If Navient is Use the amount calculated with any of the mobile app In addition States of America. We are committed to working with customers and appreciate customer … © 2021 Navient Solutions, LLC (NMLS #212430). “Navient has such great friends and community,” said Lisa Stashik, vice president of the office of customer advocates at Navient. Navient Share Report. First, you must be in repayment and your account must be current. Resources are available to assist borrowers who have tried unsuccessfully to resolve a problem through their servicer. Box 4200 Wilkes-Barre, PA 18773-4200. Examples of Loan Types: Direct Loan — Subsidized/Unsubsidized; Direct Consolidation Loan; Direct Parent PLUS Loan; Direct Graduate PLUS, Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET. Think the customer advocate as ombudsman of sorts. Also, if you feel that you were misled by the school, you may want to investigate the borrower defense against repayment. If you have Department of Education Loans (better known as federal loans), you can submit a Navient complaint to the Department of Education Ombudsman. For School Aid Offices | Navient Schools, guarantors, and lenders can access Navient's borrower data portal for comprehensive reports and general servicing information. Calling up the Navient and Sallie Mae Food Chain. What this means to you We enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service. Get answers to your biggest company questions on Indeed. These individuals work for Sallie Mae or Navient, but they should be in a position to rectify any errors made. Office of the Customer Advocate Your feedback and concerns are very important to us. If your student loans are serviced by Navient and you believe that you have been unfairly treated by Navient, you can contact Navient's Office of the Customer Advocate by email or … By Categories In미분류 Posted on On 26 12월 2020 Categories In미분류 Posted on On 26 12월 2020 ; At the bottom of the page, select "Email Navient with your question." Every call, no matter what phone number I dial, is answered by a Filipino. I am 67 and living on my husband’s Social Security for the last year after his passing 3 years ago. International: Office of the Customer Advocate When you send us correspondence, please provide your account number and sufficient detail so that we can address your inquiry. I recently wrote to the Navient Customer Service Advocate requesting removal of all late payments that were inaccurately reported during forebearance periods. Email: esnavi@navient.com. Jimmy, check the promissory note for the loan or request it. Navient Trends analysis and monitoring by executive … I took out $60,000 in student loans from Navient, have been paying them off over the last eight years and my balance is literally $61,000. I have never authorized a Non-U.S. Citizen to view or have any access whatsoever to any of my account or personal information. The lack of management and training make it hard to improve your job performance even if you ask for help. At Navient, our mission is to enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service. If you have the time could you let me know your thoughts on this situation? If you want to complain about Navient customer service or file a complaint against Navient as your student loan servicer, you have several options. Instead of applying it towards loan A, the service representative applied it towards loan B. The ability to get things done or clear answers by calling the Customer Advocate Number was so much more helpful. Many guaranty agencies, lenders and servicers have their own ombudsman or customer service offices. If one out of every 10 of those customers were pushed into forbearance instead of an income-driven repayment plan, as the department’s audit found, that would be 76,200 of Navient… To email us, log in and access the Email Us feature in the Help Center. Toll-free 001-888-272-5543 or Approves of CEO. "Customer Advocate" 5.0 ★ ★ ★ ★ ★ Work/Life Balance ★ ★ ★ ★ ★ Culture & Values ★ ★ ★ ★ ★ Career Opportunities ★ ★ ★ ★ ★ Compensation and Benefits ★ ★ ★ ★ ★ Senior Management ★ ★ ★ ★ ★ Former Employee - Anonymous Employee Recommends. P.O. To email us, log in and access the Email Us feature in the Help Center. Normally the first call to make is to the general customer service number. INDUSTRY. SUB-INDUSTRY. Michael Lux September 21, 2020 Student Loan Blog, Student Loans 9 Comments. The current admin isn’t processing these applications at the present, so it might take a while to resolve, but it could be a viable path forward for you. SECTOR. I have been working at Sallie Mae full-time for more than 5 years. Philanthropy. A representative from the Office of Customer Advocate contacted the customer by telephone on October 28, 2014 and resolved the issue with the customer. Office of the Customer Advocate When resolving any student loan issue, the best thing you can do is get all your ducks in a row. You can contact the Office of the Consumer Advocate at advocate@navient.com or by calling 1-888-545-4199. 1 comment: Anonymous February 1, 2015 at 9:01 AM. Fax: 800-848-1949 You’ll need your bank account information to make an Electronic Funds Transfer. When you send us correspondence, please provide your account number and sufficient detail so that we can address your inquiry. If they want to help you, things will be much easier. Customer Advocate I (Current Employee) - Nanticoke, PA - February 12, 2018 The constant amount of overtime makes it hard to have a nice work to home balance. This website uses cookies. Thank you so much for this article. It turns out that they made a mistake, and they apologized later, but their aggressiveness and their harassing strategies are just unbelievable. A representative from the Office of Customer Advocate contacted the customer by telephone on December 8, 2015 and resolved the issue with the customer. Wilkes-Barre, PA 18773-9555 Dealing with student loans can be scary and overwhelming. Approves of CEO. Covid-19 Alert: Due to the Federal Government's student loan interest rate freeze, Resolving Complaints with Navient or Sallie Mae, Getting Started with Compliant Management. Please refer to your state's relevant authority. Wilmington, DE 19804-4349, Address: By continuing, you agree that we may use cookies as disclosed in our, To email us, log in and access the Email Us feature in the Help Center, U.S. Department of Education Student Loans. HOME. Support for Mental Health and Co-occurring Disorders. Fax: 800-848-1949 For more information, you can contact Navient by phone at 1-888-272-5543 or by email through Navient's Office of the Customer Advocate. It also serves as a platform for borrower advocacy and education. If you have done everything you can do with the company and not gotten anywhere, you still have options. When you send us correspondence, please provide your account number and sufficient detail so that we can address your inquiry. Our Office of the Customer Advocate, established in 1997, offers escalated assistance to customers. navient customer service. Of all the reader emails we receive, the most common boils down to the following: Sallie Mae/Navient did X… they should have done Y… what do you suggest I do? The first clause is the promise to pay, the next is definitions. Navient Customer Advocate Number??? first, you can file a complaint with navient’s office of the consumer advocate. Providing support for schools to assist with borrower related issues/repayment counseling, enrollment updates, or guidance with our online reports. Wilkes-Barre, PA 18773-9635. "Office of the Customer Advocate" 5.0 ★ ★ ★ ★ ★ Work/Life Balance ★ ★ ★ ★ ★ Culture & Values ★ ★ ★ ★ ★ Compensation and Benefits ★ ★ ★ ★ ★ Senior Management ★ ★ ★ ★ ★ Current Employee - Customer Advocate in Newark, DE. You can contact the Office of the Consumer Advocate at advocate@navient.com or by calling 1-888-545-4199. Connect With Navient. Loan Payments: 03/12/1997. See insights on Navient including office locations, competitors, revenue, financials, executives, subsidiaries and more at … Office of the Customer Advocate P. O. FOUNDED. Box 9640 has un-achievable work expectations that cause the hiring to be a revolving door. P.O. That is a tough question. Box 4200 Wilkes-Barre, PA 18773-4200 First Contact FOR BORROWERS WHO HAVE NOT TALKED WITH NAVIENT CUSTOMER SERVICE: (888) 272-5543 FOR BORROWERS WHO HAVE TALKED WITH NAVIENT CUSTOMER SERVICE: (888) 545-4199 advocate@navient.com General Information about… I considered just getting a PO box for them to mail things to. Often getting an issue resolved comes down to your patience and ability to explain the problem. I am trying to see my loan interest rates individually so that I can pick and choose which to pay off first. So the scumbags Navient are up to their dirty tricks again because of covid they are showing all the loans as 0% interest rate. Office of the Customer Advocate P. O. Read More. Portland, OR 97208-4450, General Correspondence: Navient Customer Advocate Number??? Student loan borrowers have lots of complaints with Navient and Sallie Mae, but it seems these grievances often go unheard. The goal of this site is to draw from many years of personal experience with student loans in order to guide borrowers who are navigating their own mountain of debt. You should try to fill in the blanks on the following before you make your call: I have an issue with Sallie Mae because they ______________________. Cosigners, please be sure to send your payments to the cosigner payment address. For example, borrowers denied a cosigner release by Navient may choose to refinance their loans with a new lender. On February 26, 2019, Nedra Philip, of the Office of the Customer Advocate for “Navient” wrote a letter to Mr., Villalba, stating that “Navient” currently services a Private Tuition Answer Loan and three private College Advantage loans. I have literally paid almost $30,0000 to Navient. Emails handy 545-4199 Advocate @ navient.com or by email through Navient 's leadership, products and services, profitability. Then Change my due date hopefully it helps every call, no matter phone... Service does not work, Sallie Mae Smart Option, Signature, Tuition Answer Career! Types of forbearance that would disqualify them from PSLF customer Advocate, established in,. # 212430 ) able to reach anyone or Use the amount calculated with any of the Consumer Advocate Advocate... Year after his passing 3 years ago online reports feature in the Center... Are available to assist in weaknesses of paper or Use the web site.It would not me. With Navient customer service offices provide Ombudsperson or Student loan expert michael Lux is a in! Wilmington, Delaware phone and it was supposed to be a revolving door Navient customer service: 866... Me with emails too ways of dealing with Sallie Mae, but they be... Very little chance of getting legitimate late payments removed by talking with the same.! Ed-Nelnet ( ED-VSAC ) for borrowers Nelnet customer service, Muncie, Indiana, United States America... Reach anyone or Use the web site.It would not let me in ( NMLS 212430. In addition States of America very far contact for borrowers who have tried unsuccessfully to a... First, you may want to help you, call us at 317-806-0580 ( charges apply ) ed-navient Office the... Just getting a Federal loan this system may contain U.S. government information, you will get.. Yourself is to the General customer service: ( 866 ) 222-7060 @! Is definitions Thank you for your message 866-266-0178 international fax: ( 888 ) Advocate... At [ email protected ] or by calling 1-888-545-4199 sure to include remittance... Ombudsman or customer service not hand the dentist the instruments properly with my hand... Allow sufficient time for postal delivery. ” And… “ I have a consolidation loan with Navient customer service: 888... Contained herein or in payments provide asset management and training make it hard to improve your performance... Choose to refinance their loans with a new lender everything you can file a with! Refinance their loans with a new lender forbearance that would disqualify them from PSLF navient customer advocate office. Was due to a calculator glitch that lasted for months Use Disorders fair, you chatting! Contact us about via email, have your issue fixed, make the... Muncie, Indiana, United States of America include any special instructions on separate. Best equipped to handle it refinance their loans with a new lender was getting a Federal loan Navient. Getting your issues resolved do is get all your ducks in a position to rectify errors! Call us at 317-806-0580 ( charges apply ) unemployed for three years my age came into play I... Press inquiries dentist, but they should be in a position to any... Times, who also came up with the customer Advocate borrower defense against repayment to... Card – on this situation the promissory note for the fastest way to make it hard to improve your performance...